Privacy Policy
Effective: July 11, 2026 · Version 3.0 · Panda Propaganda LLC DBA Feed Panda
1. Who We Are
Panda Propaganda LLC DBA Feed Panda, 1596 NE 3rd Ave, Florida City, FL 33034. This policy covers feedpanda.co, the Feed Panda client portal, and our services. Privacy questions: admin@feedpanda.co · (561) 873-4712.
2. Information We Collect
2.1 Account and contact information. Name, business name, email, phone, and service selections you provide through checkout, contact forms, onboarding, or your portal account.
2.2 Service and billing information. Your plan, service status, onboarding progress, payment structure, and billing dates. Payments are processed by Stripe; Feed Panda does not receive or store your full card number.
2.3 Business information you enter into portal tools. Our portal includes calculators and estimators that ask about your business — for example, missed call volumes, average customer value, customer counts, marketing spend, or review counts. Values you enter are saved to a client profile associated with your account.
2.4 Consent records. When you accept our Terms of Service, we record the timestamp, the Terms version, the service selected, and your email address. When you make a cookie choice, we record your choice, the timestamp, and the cookie policy version.
2.5 Technical information. Session information needed to keep you signed in, and anonymous, privacy-first web analytics through Vercel Analytics. We do not use third-party advertising trackers, retargeting pixels, or ad-network cookies.
3. How We Use Your Information
We use your information to deliver and operate your services, run your client portal, process billing, respond to support requests, and send service communications. Business information you enter into portal tools (Section 2.3) is also used to tailor your portal experience, our service recommendations, and our marketing communications to your business. We do not sell or rent your personal information, and we do not share it with third parties for their own marketing.
6. Managed Platform Data
For clients subscribed to BDC, CRM, lead generation, or reputation services, customer and lead data generated for your business is stored in managed third-party platforms operated by Feed Panda and used exclusively to deliver your services. Feed Panda does not monetize your customer data and does not use your customers' information for Feed Panda's own marketing. Upon cancellation, you receive an export of your contact and pipeline records within 10 business days (see Terms, Section 10).
7. Domains and Affiliate Links
Feed Panda does not purchase or register domains on your behalf; you own your domain, and Feed Panda receives DNS configuration access only, which ends on cancellation. Domain purchase links we provide may be affiliate links from which Feed Panda earns a commission at no additional cost to you; the registrar's own privacy policy governs your purchase there.
8. Data Retention
Account and service data is retained for the duration of our business relationship and as needed afterward for legal and accounting purposes. Consent records (Terms acceptance and cookie choices) are retained for 7 years after the end of the relationship for contract enforcement. Client profile data from portal tools is retained while your account is active and deleted on verified request or account closure, except where retention is legally required.
9. Security
We use SSL encryption in transit, access-controlled systems, role-based permissions in our portal, and Stripe's PCI-compliant payment processing. We will notify affected parties of a data breach within 72 hours of discovery where required by applicable law.
10. Your Choices
You may request access to, correction of, or deletion of your personal information by emailing admin@feedpanda.co. You can update business profile information through your portal. You can change your cookie choice at any time (Section 4.4). You can opt out of marketing communications via the unsubscribe link in any marketing email; service communications (billing, security, onboarding) will still be sent while you have active services.
11. Children
Our services are for businesses and are not directed to anyone under 18. We do not knowingly collect information from minors.
12. Changes to This Policy
We may update this policy. Changes are posted at feedpanda.co/privacy with an updated version and effective date. Material changes affecting active clients are communicated by email. Material changes to our cookie practices will trigger a one-time re-consent prompt.
13. Contact
Panda Propaganda LLC DBA Feed Panda
1596 NE 3rd Ave, Florida City, FL 33034
Feed Panda Support · (561) 873-4712 · admin@feedpanda.co
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